Helpful Guidance for Your Pet’s Care: Frequently Asked Questions

Caring for your beloved companion may cause questions to arise. Our FAQ page is designed to offer guidance on the most common questions we receive from pet parents like you. Check out our FAQ below and if you still have any questions, please call us at (248) 693-1677 to speak with our team!

General FAQs

How do you handle fearful or anxious pets?
What steps do you take to maintain a clean and sterile environment?
Do I need to make an appointment?
What should I do in case of a veterinary emergency?
Which types of animals do you treat?
How do you determine the best course of treatment for a pet?
Do you have any success stories or client testimonials you can share?

Billing and Payments

What forms of payment do you accept?
Do you accept CareCredit or Scratchpay?
Do you accept pet insurance?
Do you offer payment plans?

Appointments and Procedures

Is there anything I should bring with me to the appointment?
What is your policy on prescription refills?
How long does a typical wellness exam take?
What vaccinations does my pet need?
How should I prepare my pet for surgery?
What do you do to make surgical procedures as safe as possible?

Common Pet Health Questions


How often should my pet have a wellness exam?
What are the most common pet health issues you see?
When should my pet be spayed or neutered?
What vaccinations does my pet need and how often?
What are the recommended parasite preventatives?
How often should I give my pet deworming medication?
What is the best type of food to feed my pet?
Is my pet at a healthy weight? How can I help my pet lose or gain weight?
How much exercise does my pet need each day?
How can I tell if my pet has dental problems?
How can I best care for my pet's teeth at home?
How often does my pet need a professional dental cleaning?
What are my pet's specific grooming needs?
What should I do if my pet is vomiting or having diarrhea?
My pet ate something they shouldn't have. What should I do?
Are human medications like pain killers safe to give to my pet?
Should I get my pet microchipped?
Do you recommend pet insurance?
What constitutes a pet emergency, and what should I do after-hours?